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How We Protect Your Privacy at linkdemo

When you open an account with us, your personal details and payment information stay encrypted and secure.

Data encryption standardAccount-level securityTransparent retention policyIndonesia-region support
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linkdemo How We Protect Your Privacy at linkdemo
CONTACT & REQUESTS

How to Request Your Data or Report Privacy Concerns

Team online

Email Support

Send data access or deletion requests to our privacy team at [email protected]. We aim to respond within five business days with confirmation and next steps.

Live Chat

Available during lobby hours; select 'Account & Privacy' from the menu. Our team can guide you through data request forms and explain retention policies in real time.

Account Settings

Update or review your stored contact details, payment methods and communication preferences directly in your account dashboard. Changes take effect immediately.

SECURITY & PRIVACY

How We Keep Your Account Safe

Encryption Layer

All data transmitted between your device and our servers uses SSL encryption.

Cookie Transparency

We use cookies to remember your login, track site behaviour and prevent fraud.

Account Verification

When you withdraw funds, we verify your identity against your registration details and payment method.

Data Retention Schedule

We keep your account data for the duration of your membership plus three years after closure for regulatory compliance.

Third-Party Sharing

We share data only with payment processors, anti-fraud providers, and legal authorities when required by law.

Your Access Rights

You can request a full copy of your stored data, ask us to correct errors, or withdraw consent to marketing…

Frequently Asked About Privacy at linkdemo

We collect your full name, email, phone number, residential address, date of birth and payment method details. This information is used for account verification, deposit and withdrawal processing via DANA, OVO, GoPay or QRIS, and to comply with anti-money-laundering regulations where local law permits.

We retain your personal information for three years after account closure to meet regulatory requirements and resolve disputes. Transaction records may be kept longer. You can request deletion of non-essential data by contacting support; some data cannot be deleted due to legal obligations.

Yes. DANA, OVO, GoPay and QRIS payments are processed through tokenised, encrypted channels. We never store full card or bank details on our servers. Your payment history is visible only to you and linked to your account for verification during withdrawals.

No. We do not sell, rent or trade your personal data to any third party for marketing purposes. Data is shared only with essential service providers like payment processors and fraud-detection partners, and with legal authorities when required by local law.

Yes. You can request a full data export or deletion by emailing [email protected] or using the privacy request tool in your account settings. Depending on local law permits, some data tied to transactions or legal compliance cannot be deleted, but we will explain this clearly.

Cookies remember your login, language preference and betting history. We also use analytics cookies to understand how you navigate the lobby and identify fraudulent activity. You can disable non-essential cookies via your browser settings without losing access to your account.

Contact us immediately at [email protected] or through live chat with details of the issue. Our security team will investigate and confirm steps taken. We may ask you to change your password or verify your account. Serious vulnerabilities are treated with urgency and reported to relevant authorities where local law requires.

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